Solutions by role
Customs clearance involves many parties — each with different workflows, responsibilities, and pain points. Sentinel is designed so each stakeholder gets the capabilities they need without compromising the others.
Scale filings. Centralise operations. Comply with confidence.
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Visibility, monitoring and control over your EXIM operations.
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A digital front-end for your customers. Connected partner network.
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Sentinel
Today's customs environment is demanding more than ever. ICEGATE digitisation means every minor error can attract a post-clearance audit notice. RMS-led facilitation means declarations need to be right before submission, not corrected after. And your customers expect faster, more transparent clearance.
Too much time spent on manual data entry — same information re-typed across documents
Email-to-job automation — pre-alerts create jobs instantly, no manual step
Multiple disconnected tools for a single customs job
Intelligent document processing extracts and validates document data for checklist preparation
Post-clearance audit notices increasing as ICEGATE strengthens scrutiny
Compliance enforced before filing — errors blocked, not discovered after submission
No visibility across branches — management flying blind on job status and SLA adherence
Management dashboard gives live visibility across all jobs, branches, and queues
Customer queries about shipment status coming to your desk instead of answered by the system
Unifo Connect lets customers self-serve status — fewer calls to your team
See Sentinel run a live filing on your own document set.
For importers & exporters
Pulse
You trust your customs broker to handle clearance — but you are responsible for the declaration. Post-clearance audits scrutinise your records, not theirs. Unifo Pulse gives your team the visibility and approval controls you need to be genuinely in charge of your compliance, without replacing your broker or disrupting the clearance flow.
Dependent on your broker for every status update — no independent view
Real-time clearance status across all active shipments — no broker calls needed
Checklist approval happens informally — no structured approval workflow
Structured checklist approval with full document visibility before you sign off
License utilisation tracked on spreadsheets — risk of over- or under-utilisation
License utilisation dashboard with alerts before thresholds are breached
Post-clearance audit notices arrive with no way to reconstruct what happened
Complete audit trail for every job — who did what, when, and what changed
Document management scattered across email threads and shared drives
Secure document repository with 7-year retention and instant retrieval
As Customs strengthens data-driven audit capabilities, importers and exporters need to demonstrate that their declarations were accurate, authorised, and documented. Unifo Pulse provides the structured approval workflow and version-wise audit trail that makes that demonstration possible — without asking your team to change how they work with their broker.
Works alongside your existing broker — no change to their process.
For freight forwarders
Connect + 
Nexus
Your customers are comparing you not just on price and transit time, but on digital experience. Sentinel gives you two tools that modernise how you engage with customers and coordinate with partners — without disrupting your existing customs and clearance workflows.
A customer-facing portal that gives your shippers self-service visibility into their cargo status — across freight, customs, transport, and warehouse milestones. Your customers stop calling for updates. You stop pulling status reports manually.
A freight partner collaboration network that connects you with your overseas agents and destination partners — automating pre-alert management, document exchange, and clearance coordination across your entire import and export network.
Connect and Nexus deploy independently — start with either.