unifo one

Unifying Information . One Platform

One platform.Every EXIM stakeholder.

Unifo One is an AI-powered EXIM Operations & Compliance Platform. Sentinel is our flagship customs clearance solution — proven in live operations and available to the wider industry. Unifo Pulse, Unifo Connect and Unifo Nexus extend the platform across the EXIM ecosystem.

Sentinel Flagship Product

Customs Clearance Automation

Sentinel is the flagship product of the Unifo One platform — an end-to-end customs clearance automation system that takes a job from document receipt to ICEGATE filing, with compliance validation built into every step.

Unlike conventional CHA software that generates checklists and flat files, Sentinel structures your entire operation — enabling specialised teams to handle defined milestones, centralised filing from any location, and complete audit accountability on every job.

Powered by intelligent document processing

Sentinel includes built-in document intelligence that converts unstructured trade documents into structured, validated checklist data. Easy verification for human review and control, additional validations that catch discrepancies automatically, and fewer manual corrections mean faster job completion.

2–3x
Faster operations
Vs conventional systems
50–70%
TAT reduction
Reported by customers

What Sentinel does

Automated job creation

Creates jobs automatically from pre-alerts received by email — no manual job creation, no missed pre-alerts.

Intelligent document processing

Different shipping documents are read and structured automatically to create the checklist.

License Management

Track license utilisation across all import/export activity with alerts before thresholds are breached. Full traceability against each shipment.

ERP & API Integration

REST API, SFTP, and webhook connectivity with ERP, accounting platforms, and partner systems for two-way data exchange.

Also built in
  • ICEGATE & e-Sanchit native
  • Remote signing & centralised filing
  • Compliance checks before filing
  • Audit trail
  • Document management

Operating model

From person-dependent to milestone-based operations

Sentinel enables centralised documentation, compliance and filing — within a single branch, or across a national network as a control function. Both models improve efficiency, compliance, and management visibility.

Stays local
  • Customer support and interaction
  • Document scrutiny and duty payment
  • Field operations, examination, delivery
  • Carrier and local customs coordination
Handled centrally via Sentinel
  • Documentation and checklist preparation
  • Data standardisation via item masters
  • ICEGATE filing and compliance review
  • Milestone monitoring and exception handling

Pulse

EXIM Control Tower

Unifo Pulse gives importers and exporters real-time visibility and active control over their clearance operations — without replacing their customs broker or disrupting the clearance workflow.

Assign jobs to your broker, approve checklists, monitor compliance, and track licenses — all from one dashboard. No more chasing for updates. No more compliance surprises.

  • Assign clearance jobs to specific customs brokers
  • Monitor clearance milestones in real time
  • Approve checklists with full document visibility
  • Track license utilisation across all EXIM activity
  • Secure document management with 7-year retention
  • Compliance dashboards and exception alerts

Connect

Customer Collaboration Portal

Unifo Connect is a customer-facing portal that gives your shippers and importers self-service visibility into their cargo, customs status, and documentation — reducing the inbound query load on your operations team.

For customs brokers and freight forwarders, Unifo Connect is a competitive differentiator — a digital front-end that demonstrates operational maturity and helps you retain accounts by keeping customers informed without manual intervention.

  • Customer self-service visibility — branded or white-label
  • Shipment tracking across freight, customs, transport and warehouse
  • Document exchange and approval workflows
  • Reports and dashboards for customer management
  • Integrated with Sentinel for live data
Global Platform

Nexus

Global Freight Partner Network

Nexus brings intelligent automation to partner-driven document processes, helping freight networks and agent ecosystems reduce manual handling, improve document flow, and enable more connected, accurate, and timely collaboration across origins, destinations, and internal teams.

  • Intelligent automation for partner-driven document processing
  • Automated pre-alert management from agent emails
  • Reduces manual handling across origin and destination
  • Improves document flow and collaboration accuracy
  • Connects freight networks and agent ecosystems globally
  • Designed for global freight forwarding operations
Support Service

Unifo AiRIS

Unifo AiRIS is an intelligent document digitisation service — converting unstructured logistics documents into structured, validated, usable data. Available as an additional service layer for Unifo One customers requiring high-volume or specialist document processing.

AiRIS is not a standalone product — it is a service capability Unifo provides using best-in-class document intelligence tools, backed by our EXIM domain expertise and quality controls.

Unifo AiRIS is the intelligent document digitisation service that supports the entire platform.

What Unifo AiRIS does
  • Converts shipping documents into structured data
  • Easy verification for human review and control
  • Additional validations that catch discrepancies automatically
  • Feeds directly into Sentinel checklist workflows

The Unifo One Vision

Building an intelligent layer
across the EXIM ecosystem

UNIFO is building an intelligent layer across the EXIM ecosystem — connecting fragmented workflows, unifying operational information, and improving visibility, coordination, compliance, and ease of execution across stakeholders.

With Sentinel as the flagship starting point in customs clearance and compliance, the broader platform vision is to extend value wherever gaps exist in EXIM operations through digitisation, automation, integration, and intelligent workflow design.

Our long-term direction is to help the EXIM ecosystem move from disconnected, manual, and person-dependent processes to more connected, intelligent, and scalable operations — for every stakeholder in the chain.

Built for enterprise

Security, reliability, and scale

AWS Hosted

Enterprise cloud infrastructure — scalable, secure, always available

Daily Backups

Automated daily backups with point-in-time recovery

7-Year Retention

Compliant document storage with full traceability

Web-Based

Zero installation. Access securely from any device, anywhere.